• Returns

  • You may request a return for an eligible, non-customized product within 3 days of receiving your order. The item must be unused and in its original packaging with all included parts and accessories. Contact us with your order number before sending anything back.

    • Request a return within 3 days of delivery.
    • Wait for your return authorization and RMA number before shipping.
    • Include all original parts, accessories, and promotional items.
    • The item must arrive at the provided return address within 10 days of your request.
  • Exchanges

  • If you received a damaged, defective, or incorrect item, contact us with your order number and clear photos of the product and packaging. We’ll review the issue and explain the available next steps.For custom graphics or personalized products, report damage, defects, or differences from your approved artwork proof within 24 hours of delivery. Custom items cannot be exchanged because of a change of mind.

  • Refunds

  • Once we receive and inspect an approved return, we’ll let you know if your refund is approved. Approved refunds go to the original payment method. The time it takes to appear depends on your payment provider.

    • Original shipping and handling charges are generally non-refundable.
    • Missing parts or unmet return conditions may affect your refund.
    • We’ll tell you about any applicable restocking fee when reviewing your request.
    • Custom printed products are final sale, except for approved damage, defect, or artwork discrepancy claims.
  • Shipping

  • Wait for your return authorization and the return address before shipping an item to us. Clearly mark the RMA number on the outside of the package and pack the product carefully.Customers pay return shipping unless the return is due to an error on our part. Use a tracked shipping service so the package can be located. We can process a refund only after the returned item has been received and inspected.